BIG W Brookside

I used to avoid Big W as much as possible, because I found their stores to be chaotic, overpriced, and poorly stocked, with staff who seemed indifferent or impolite. But Big W Brookside changed my mind completely. This store is clean, organized, and affordable, with a wide range of products to choose from. The staff are also courteous, helpful, and attentive, and they always make me feel welcome and valued. Big W Brookside is a great example of how a store should be run, and I commend them for their excellent service and quality. Big W Brookside is the only Big W I will ever shop at!

Products are good but service is close to non existent. The checkouts were roped off with none open. Forced to self serve large number of items with injured thumb hurting on everyone. Supply own packaging, own scanning and lifting and no service. Long and tedious. Every self serve machine locked up and needed help ftom the one woman who was not friendly. Very poor. WW chain needs to have respect for elderly, injured, disabled, mums with crying kids, exhausted or unwell customers etc. When were we trained yo be checkout operators and why aren't they paying us? Why is packaging not included in their operating costs??? The paper bags used to be free and we were served by humans who scanned and packed.

BIG W Brookside is one of the major shopping outlets located at Brookside Shopping Centre at Mitchelton. Target was originally located where BIG W is now. The new location for Target is where Myre store was before they closed some years ago. This Big W Brookside is one of the best outlets in this part of northern areas of Brisbane. BIG W staff are more than helpful to assist with anything to help locate what you need to find & purchase. All ranges of clothing for men,women, & children are in plentiful supply. They is a great range of electronic devices, some ranges of furniture, toys, mobile phones & other types of products available at Big W Brookside. Wheelchair access to Big W is user-friendly, including people who use mobility scooters. This store outlet is on one level & you can either use the self-serving checkout or line up when purchasing your products. When shopping at Big W Brookside, the Western area directly underneath this store is the best area for parking. You can use the internal stairs to gain access up to the store location, or use the lift access which is in the Western area of parking, or use the Travelator which is a short walk from near the food outlets at Brookside Shopping Centre. All in all, it's a fantastic place to shop, so why not pay a visit to BIG W Brookside next time you are shopping at Brookside Shopping Centre 😀